Private LTE Market Overview, Growth, economics, Demand and Forecast to 2025

According to a research report "Private LTE Market by Component (Infrastructure and Services), Technology (FDD and TDD), Deployment Model (Centralized and Distributed), Frequency Band (Licensed, Unlicensed, and Shared Spectrum), End User, and Region - Global Forecast to 2025" published by MarketsandMarkets, size is projected to grow from USD 4.0 billion in 2020 to USD 7.5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 13.6% during the forecast period. Major factors such as the need for unique and defined network quality are expected to drive the growth of the global private LTE market. However, the fragmented spectrum may limit the market growth.

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TDD segment to grow at a higher CAGR during the forecast period

TDD is used with data transmissions (data or digitized voice). The LTE-TDD mode is complementary and the perfect choice for providing high-speed mobile broadband access in an unpaired spectrum. Several operators have deployed both FDD and TDD modes in their networks. LTE-TDD also provides a path for Time Division Synchronous Code Division Multiple Access (TD-SCDMA).

Unlicensed frequency band segment to grow at the highest CAGR during the forecast period

Enterprises can design, develop, and operate private LTE networks in unlicensed bands. For instance, MulteFire, with its unlicensed band, provides optimum network coverage, improves network capacity, offers seamless mobility, and increases QoS. Apart from enterprises, telecom operators can also use unlicensed bands with carrier aggregation technology to extend their network coverage. Unlicensed bands have opened up several opportunities for enterprises, ISPs, CSPs, MSPs, MNOs, and cable operators by acting as a neutral host to support multiple business use cases.

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Asia Pacific (APAC) region to record the highest market share in the Private LTE market in 2020

APAC is an emerging region in the private LTE market. China, Japan, and Australia are the major countries contributing to the growth in APAC. APAC also constitutes major economies, such as Singapore, South Korea, and India. Japan, China, and Australia as essential for the growth of the private LTE market in this region. Japan and China are the largest manufacturing economies that produce automobiles, IT products, and electronic products. Manufacturing paradigm has changed considerably with industry seeking advanced technologies such as robotics and big data analytics becoming popular among them.

Key and innovative vendors in the private LTE market include Nokia ( Finland), Ericsson (Sweden), Huawei (China), ZTE (China), NEC (Japan), Affirmed Networks (US), Athonet (Italy), Samsung (South Korea), Redline communications (Canada), Airspan (US), Boingo Wireless (US), ASOCS (Israel), Casa Systems (US), Cisco (US), Comba (Hong Kong), CommScope (US), Druid Software (Ireland), ExteNet Systems (US), Fujitsu (Japan), Lemko (US), Mavenir (US), Quortus (UK), Star Solutions (Canada), Tecore (US), Telrad Networks (Israel), Wireless Excellence (UK), Accelleran (Belgium), Air-Lynx (France), Altiostar (US), Amarisoft (France), Baicells Technologies (US), Celona (US), IPLOOK (Hong Kong), JMA Wireless (US), Parallel Wireless (US), Phluido (US), NetNumber (US), JI Technology (Japan), Verizon (US), Sierra Wireless (Canada), Future Technologies (US), Ambra Solutions (Canada), URSYS (Australia), Geoverse (US), and Cradlepoint (US). These vendors have adopted many organic as well as inorganic growth strategies, such as new product launches, and partnerships and collaborations, to expand their offerings and market shares in the private LTE market.

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

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Low-Code Development Platform Market Pegged to Expand Robustly, Classification, Application, SWOT Analysis and Competitive Landscape To 2025

According to a research report "Low-Code Development Platform Market by Component (Platform and Services), Application Type, Deployment Type (Cloud and On-Premises), Organization Size (SMEs and Large Enterprises), Industry, and Region - Global Forecast to 2025" published by MarketsandMarkets, The low-code development platform market is projected to grow from USD 13.2 billion in 2020 to USD 45.5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 28.1% during the forecast period. The increasing need of digitalization and maturity of agile DevOps practices are expected to enhance the use of low-code development platform market across the globe.

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Based on organization size, the SMEs segment to lead the market in 2020

Small businesses are expected to witness a higher growth in the adoption of low-code development platform and services. The growing awareness of the benefits of process automation, the increasing focus of governments on digital transformation, and business expansions by global vendors are expected to be the driving factors for the growth of the low-code development platform market. The adoption rate for low-code development platform and services is high in SMEs and is expected to dominate the low-code development platform market, in terms of market size, during the forecast period.

Based on industry, the BFSI to grow at the fastest rate during the forecast period.

The BFSI industry requires low-code development platform and services at a large-scale due to the voluminous information produced across these organizations. Low-code development platform and services helps the BFSI industry in enriching the customer experience using new financial products and services driving the overall market during the forecast period.

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North America to hold the largest market share during the forecast period.

North America has the presence of several prominent market players delivering advanced solutions to all the end users in the regions. Owing to their strong economies, the US and Canada are expected to be major contributors to the growth of the low-code development platform market. Apart from this factor, the geographical presence, strategic investments, partnerships, and significant Research and Development (R&D) activities are contributing to the hefty deployments of low-code development platform market solutions. Key pure play vendors, such as Salesforce, Microsoft, Appian, and Oracle, offer enhanced low-code development platform and services to cater to the needs of customers. Such factors are expected to fuel the growth of the global low-code development platform market in North America.

Market Players

Major vendors offering low-code development platform software include Salesforce (US), Microsoft (US),  Appian  (US), Oracle (US), Pegasystems (US), Magic Software Enterprises (US), AgilePoint (US), OutSystems (US), Zoho (India), Quick Base (US), LANSA (US), Fujitsu RunMyProcess (France), Netcall (UK), WaveMaker (US), and K2 (US).

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MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

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Accounts Payable Automation Market Analysis, Key Growth Drivers, Leading Key Players Review, Demand and Upcoming Trend by Forecast to 2024

According to a research report "Accounts Payable Automation Market by Component (Solution and Services), Organization Size, Deployment Type, Vertical (Consumer Goods and Retail, BFSI, IT and Telecom, and Manufacturing), and Region - Global Forecast to 2024", published by MarketsandMarkets, is expected to grow from USD 1.9 billion in 2019 to USD 3.1 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 11.0% during the forecast period. The increasing demand to reduce the number of delayed payments and improve the compliance rate with controlled user access and credentials leading to reduced fraudulent transactions are the major factors driving the growth of the AP automation market.

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Solutions segment to hold the highest market share during the forecast period

Manual entries for AP processes are expensive, error-prone, and highly inefficient. The AP solution automates payment processes and enables enterprises to maintain a vendor-supplier relationship. The AP automation solution offers visibility of the entire AP process from invoicing to receipt generation, ensuring proper approval, correct allocation, and timely payment and spend management. Moreover, it can be easily integrated with the Enterprise Resource Planning (ERP), thereby providing enhanced abilities to adopt changes and increase the efficiency of payment processes. AP automation provides dashboards, account selections, compliance policies, routing rules, and approvals to deliver seamless proficiencies for an organization’s operation. The AP automation solution offers 24/7 accessibility and a real-time view of the invoice status and on-demand reporting capabilities enable businesses to make data-driven decisions for the growth of a business. Moreover, the solution empowers various stakeholders in an organization, including Chief Financial Officers (CFOs), managers, accountant, and AP staff to carry out their tasks effectively, thereby reducing user-related errors in payments.

Consumer goods and retail vertical to grow at a significant CAGR during the forecast period

Retail organizations face different challenges as compared to their counterparts in other sectors. The highly competitive nature of the industry creates pressure in adopting a lean approach to deliver goods and services to customers. AP automation in the retail and consumer goods vertical refers to the entire process of paying for goods and services by organizations, i.e., from the receipt of the goods to the processing and payment of the vendor invoice. Leading organizations are implementing the AP automation software and streamlining their back-office functions to reduce costs and optimize efficiency. According to Mobile Payment Conference, in 2017, 1.5 billion people worldwide preferred online shopping. By 2019, the number is projected to grow to 2 billion digital buyers. The growing marketplace of online shopping is paving the way for enterprise merchants, as shoppers need an easy and safe way to pay for their purchases.

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North America to hold the highest market share during the forecast period

AP automation is a steady growing market in North America, including countries, such as the US and Canada. The presence of a large number of solutions and services providers in the region makes the AP automation market competitive. The well-developed digital economy in North America and the expansion of the mobile commerce industry are key factors contributing to the major market share of the region. The enterprises operating in the region are increasing their Information Technology (IT) spending to automate the financial process. Enterprises with a large volume of data and transactions have realized the need for an AP automation solution to carry out error free on-time transactions. Metro cities, such as New York, San Francisco, and Washington, have a large pool of skilled AP automation professionals who use the AP automation solution to get on-time payments to achieve business growth. Factors, such as the use of AP automation solutions empowers enterprises to have extra visibility and control into business operations; allowing AP departments to focus more on strategic tasks, such as identifying more cost savings opportunities, and helping their organization achieve greater competitive advantage is contributing in the growth of AP automation in the North American region.

The major vendors in the AP automation market are SAP Ariba (US), Sage Software(UK), Tipalti (US), FreshBooks (Canada), Zycus (US), FIS (US), Bottomline Technologies (US), Coupa Software (US),  Comarch (Poland), FinancialForce (US), AvidXchange (US), Vanguard Systems (US), Bill.Com (US), Procurify (Canada), and Nvoicepay (US).

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

Contact:
Mr. Aashish Mehra
MarketsandMarkets™ INC.
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Transportation Analytics Market Set for Rapid Growth Of USD 27.4 Billion By 2024: MarketsandMarkets™

According to a research report "Transportation Analytics Market by Type (Descriptive Analytics, Predictive Analytics, Prescriptive Analytics), Mode (Roadways, Railways, Airways, and Waterways), Region (North America, Europe, APAC, Latin America, MEA) - Global Forecast to 2024", published by MarketsandMarkets, the transportation analytics market is expected to grow from USD 10.3 Billion in 2019 to USD 27.4 Billion by 2024, at a Compound Annual Growth Rate (CAGR) of 21.6% during the forecast period. The major factors driving the growth of transportation analytics market include the increasing population and adoption of connected and smart technologies in transportation infrastructure.

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By type, predictive analytics segment to register most significant market and higher growth rate during the forecast period

Predictive analytics for managing transportation can be useful to make commercial as well as personal transport easier, particularly in terms of cost-efficiency. In transit, it can be used to improve productivity, fuel optimization, and people efficiency thus lowering the operational costs. Anticipating daily volumes, optimizing delivery routes, and allocation of resources to deliver the service efficiently, ultimately enhancing customer satisfaction. The advanced analytics instead of preventive maintenance enables companies to perform predictive maintenance. The predictive analytics solutions gather vehicle data from sensors, which is then examined to identify components that are most likely to break or underperform.

By mode, under roadways, road traffic management to register higher market size during the forecast period

In the modes segment under roadways, road traffic management to register higher market size during the forecast period in transportation analytics market. Data collected through the GPS and the satellite imaging is used to help in traffic management, by assisting the user in selecting their way to destination. This helps in developing better transportation as well as transport infrastructure. Analytics on a large scale is impacting Traffic management systems by making traveler information available on a global map that tell drivers about the jam-packed areas.

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Europe to hold the largest market size during the forecast period

Europe is a significant revenue-generating region for the transportation analytics market. This region is considered as the most advanced region in terms of technology adoption and infrastructure. The extensive presence of key industry players offering transportation analytics solutions and services is the key driving factor for the growth of the transportation analytics market. Enterprises in this region are leveraging IoT, AI and analytical technologies in their business processes to gain a competitive edge in the market.

The major transportation analytics vendors include IBM (US), Siemens(Germany), Cubic (US), Cellint (Israel), Alteryx (US), Kapsch Trafficcom (Austria), INRIX (US), Indra Sistema (Spain), Trimble (US), TomTom (Netherland), Iteris (US), Conduent (US), Hitachi (France), Thales (France), OmniTracs (US), Techvantage (US), CARTO (US), Syntelic (US), SmartDrive Systems (US), Envista (US).

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

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Network Automation Market 2025: Global Size, Key Companies, Trends, Growth and Regional Forecasts

According to a research report "Network Automation Market by Network Automation Tool, Intent-Based Networking, Network Type (Physical, Virtual, and Hybrid), Service, Deployment Mode (Cloud and On-Premises), End User, Enterprise Vertical, and Region - Global Forecast to 2025" published by MarketsandMarkets, size is projected to grow from USD 2.9 billion in 2020 to USD 8.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 24.8% during the forecast period. The major factors driving the growth of the network automation market include increasing network traffic and cloud infrastructure leading to a significant transition in data centers, increasing adoption of connected devices, increasing adoption of automation technologies such as AI and machine learning, rising adoption of virtual and software-defined infrastructure, and surge in human error rates in manual systems causing network downtime.

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By component, the solutions segment to lead the market during the forecast period

An effective network automation solution must be multi-level, which should allow everything from virtual machines, to management of systems, to network discovery as required by an enterprise. Network automation is an essential step for enterprises to implement a networking solution that grows smarter, responsive, and constantly adopts and protects the network. Network automation consists of solutions including network automation tools and intent-based networking.

By solution, network automation tools segment to lead the market during the forecast period

Network automation tools are the software used for automating the deployment, management, testing, configuration, and operation of physical and virtual devices within the network. Network automation reduces the network operation cost by automating time-consuming manual compliance and configuration tasks. These tools help in enhancing the efficiency of the network operation, as they enable the IT team to deal with errors before they impact the network availability. They also enhance the security compliance of the network (by automating security compliance).

The manufacturing vertical to grow at a higher CAGR during the forecast period

In the manufacturing industry, network automation solutions are being deployed to optimize the networking of devices in manufacturing plants. In this modern era, manufacturers are building smart factories by leveraging technologies such as automation, AI, augmented reality, and IoT. These technologies are enabling the use of efficient network automation solutions, which help network operations teams to integrate siloed networks on manufacturing plant floors (by supporting validated data collection across variable protocols), improve troubleshooting and communication, and enhance network security.

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North America to hold the highest market size during the forecast period

 

North America is projected to lead the network automation market during the forecast period.  In North America, enterprises and service providers are continuously changing their network infrastructure to cope with advanced technologies. North America is home to many technological innovators. Most of the leading market players, such as Cisco, IBM, Juniper Networks, and NetBrain, have their headquarters in this region. These players provide effective network automation solutions worldwide and possess a huge customer base. North America is expected to remain a leader in the market, due to the rising demand for high-speed networks and increasing competition among major players in the networking industry for providing a better customer experience.

 

Key players operating in the network automation market include Cisco, Juniper Networks, IBM, Micro Focus, NetBrain, Forward Networks, SolarWinds, VMware, BMC Software, Anuta Networks, Apstra, BlueCat, Entuity, Veriflow, Riverbed, Itential, Volta Networks, Sedona Systems, Kentik, SaltStack, NetYCE, Versa Networks, AppViewX, BackBox and 128 Technology. These players have adopted various organic and inorganic strategies to grow in the global network automation market.

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

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MarketsandMarkets™ INC.
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Green Technology and Sustainability Market Size, Growth Insight, Share, Trends, Industry Key Players, Regional Forecast to 2025

According to a research report "Green Technology and Sustainability Market by Technology (IoT, AI & Analytics, Digital Twin, Cloud Computing), Application (Green Building, Carbon Footprint Management, Weather Monitoring & Forecasting), Component, and Region - Global Forecast to 2025" published by MarketsandMarkets,  The global Green Technology and Sustainability market size to grow from USD 11.2 billion in 2020 to USD 36.6 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 26.6% during the forecast period. Modernization of IT and telecom infrastructure for low carbon emission will provide huge opportunities in the market. Moreover, the growing use of RFID sensors across industries and increasing consumer and industrial interest for the use of clean energy resources to conserve environment are driving the adoption of green technology and sustainability solutions and services in the market.

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The solution segment is estimated to have largest market size during the forecast period

The component segment comprises of solution and services. The solution segment is estimated to account for a larger market size during the forecast period. Protecting and improving the quality of the environment requires innovative design solutions that meet the increasing demand for sustainable and green technologies while complying with more-stringent government regulations aimed at reducing the overall carbon footprints. The advent of globalization and innovation development has continuously exploited the environment.

The blockchain segment is estimated to grow at the highest CAGR during the forecast period

The green technology and sustainability market by technology has been segmented into IoT, AI and analytics, digital twin, cloud computing, security, and blockchain. Various startups are already using blockchain as a tool to make energy grids more accessible and sustainable by promoting data sharing in real time. Energy-intensive cryptocurrency mining has caused a spike in carbon emission, and hence blockchain is capable of driving innovation in the field of green technology. The cloud computing technology segment is expected to have the largest market size during the forecast period. This growth can be attributed to the benefits of the cloud to provide real-time remote access to data through sensors, satellite images, and weather forecasting.

The green building segment is expected to account for the largest market size during the forecast period.

The green technology and sustainability market by applications has been segmented into carbon footprint management, green building, water purification, water leak detection, fire detection, soil condition/moisture monitoring, crop monitoring, forest monitoring, weather monitoring and forecasting, air and water pollution monitoring, and sustainable mining and exploration. The green building segment is projected to account for the largest market size due to the increasing focus on green technology and sustainability while designing and constructing buildings.

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About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

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Customer Engagement Solutions Market Share, Revenue, Drivers, Trends and Influence Factors Historical & Forecast Till 2027

According to a research report "Customer Engagement Solutions Market with COVID-19 Analysis, by Component (Solutions and Services), Deployment Type (Cloud and On-premises), Organization Size, Vertical (BFSI, Telecom & IT, and Retail & Consumer Goods) and Region - Global Forecast to 2027" published by MarketsandMarkets, the Customer engagement solutions market size is expected to grow from USD  19.3 billion in 2022 to USD 32.2 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 10.8% during the forecast period. Companys focus on delivering enhanced omnichannel customer engagement is one of the key factors driving the growth of the market. The omnichannel suite helps organizations facilitate personalized conversations across multiple channels, including voice, web, mobile, and social media. It enables organizations to strengthen their regional presence by reaching out to customers through multiple touchpoints in real-time.

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The omnichannel solution segment is expected to lead the Customer engagement solutions market in 2022.

Through omnichannel, customers can access companies’ products, offers, and support services or prospects on all platforms, channels, and devices. It helps create a seamless brand experience for customers and enhances customer experience. The deployment of omnichannel solutions in the BFSI, consumer goods and retail, and telecommunication verticals is high, as the interaction and problems faced by customers are high in these verticals. The key players offering omnichannel solutions are Avaya (US) and SAP (Germany), among others.

Small and medium sized enterprises is expected to grow with the fastest growth rate during the forecast period.

The implementation of customer engagement solutions can help SMEs to reduce costs and improve business efficiency. Customer experience is very critical for SMEs, as it strengthens their business growth prospects. Adoption of customer engagement solutions would enable real-time monitoring capabilities, consistency, scalability, flexibility, cost-effectiveness, accessibility, and increased agility and productivity, which would warrant enhanced customer experience and growth for the SMEs.

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Asia Pacific likely to emerge as the fastest growing segment during the forecast period.

 

The growth of the customer engagement solutions market in Asia Pacific is highly driven by the rapid digitalization of enterprises across the region. According to the Computer Weekly/TechTarget IT Priorities survey of 2019, 42% of nearly 1,000 IT decision-makers in Asia Pacific revealed that they are looking to upgrade their IT infrastructure to support digital transformation initiatives, while 35% expect to harness technologies that improve employee experience and productivity. This indicates spending on software is also expected to grow to keep up with rising customer demands in terms of online accessibility of services from enterprises. Hence, this rapid investment in technologies and providing online services to the customer is expected to drive the growth of the customer engagement solutions market in Asia Pacific.

 

Market Players

 

The major vendors covered in the Customer engagement solutions market include Avaya (US), IBM (US), Microsoft (US), NICE Systems (Israel), Oracle (US), Salesforce (US), SAP (Germany), Zendesk (US), Pegasystems (US), ServiceNow (US), Open Text (Canada), Precisely (US), Verint Systems (US), eGain Corporation (US), Enghouse Systems (US), Alvaria (US), Genesys (US), Freshworks (California), IFS-mplsystems (Sweden), Calabrio (US), Khoros (US), Creatio (US), CRMNEXT (California), SugarCRM (Canada), WebEngage (India), Upshot (Texas), MoEngage (US), ChurnZero (US), and Sentimeter (US).

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

Contact:
Mr. Aashish Mehra
MarketsandMarkets™ INC.
630 Dundee Road
Suite 430
Northbrook, IL 60062
USA: +1-888-600-6441